Associate Trainer - Pharmacy Technician License Required

Careers with real impact.

Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter.

ABOUT ORSINI

Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™

OUR MISSION

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.  

CORE VALUES

At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.

COMPENSATION & LOCATION

The salary range for this role is $55,000-$60,000.

This hybrid position based out of our Elk Gove Village, Illinois location requires working primarily working onsite with some flexibility to work from home. Travel to other locations may occur, although minimal.

POSITION SUMMARY

The Associate Operations Trainer plays an essential role in fostering the growth and efficiency of our organization’s workforce. This entry level role delivers basic training modules using adult learning principles. Responsible for delivering training plans, this position ensures that employees are well-equipped with the necessary skills and knowledge to perform their duties. The focus is on enhancing productivity, delivery of outstanding customer service, ensuring compliance with industry standards, and promoting a culture of continuous learning and improvement. Through a blend of theoretical knowledge and practical application, the Associate Operations Trainer facilitates remote and in-person training sessions. This role supports new employee onboarding and ongoing development of existing staff, contributing to the overall success and adaptability of the organization. 

ESSENTIAL DUTIES:

• Deliver comprehensive training programs tailored to the operational needs of the organization, ensuring alignment with business goals and objectives. Maintain training content with accuracy and relevance, including manuals, instructional videos, and online learning modules. 
• Facilitate engaging and interactive training sessions for employees at all levels, utilizing a variety of training methodologies to accommodate different learning preferences. Provide refresher and remediation training as needed, providing support and guidance to ensure the successful application of learned skills and knowledge in daily operations. 
• Manage the logistics of training sessions, including scheduling, room setup, technology requirements, and participant communication, to ensure smooth execution. 
• Other duties as assigned. 

Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. 

KNOWLEDGE, SKILLS & TRAINING 

• Illinois Pharmacy Technician License Required
• 0-2 years’ experience facilitating group training of systems, concepts, processes, and/or procedures 
• 0-2 years’ experience creating training presentation content using PowerPoint, Word or other common tools. 
• 0-2 years’ experience applying adult learning principles and learning to adapt in a resilient manner to the needs of the participants and the business. 
• 0-2 years’ experience demonstrating leadership skills: able to successfully manage learning groups and collaborate with their receiving leaders. 
• 0-2 years’ experience tracking trainee progress and coordinating with the documentation specialist to ensure Orsini has complete and accurate training records. 
• Positive interpersonal communication skills – able to effectively communicate with employees at all levels (verbal/written – writing and facilitation assignment during stage two interview) 
• Able to effectively analyze, interpret, and resolve issues with trainee progress along the learning curve. 
• Excellent organizational and time management skills: ability to change priorities quickly: detail oriented. 
• Collaborates with other team members to find creative solutions to Orsini training needs. Takes and gives feedback in a pleasant and collegial manner. 
• Proficiency in Microsoft Office Products (Excel, Word, PowerPoint, etc). 

Nice to Have's:

• 2+ years’ experience demonstrating analytical skills and critical thinking with an aptitude for effective and creative problem-solving. 
• 2+ years’ experience demonstrating highly honed customer service skills, call handling experience and/or retail pharmacy experience.
• National Technician Certification.

EMPLOYEE BENEFITS
We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being:

• Medical Coverage, Dental, and Vision Coverage
• 401(k) with employer match
• Accident and Critical Illness coverage
• Company-paid life insurance options
• Generous PTO, paid holidays, and floating holidays
• Tuition reimbursement program.

Equal Employment Opportunity

Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.